Frequently asked questions

What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, we have a 14 day returns policy and are happy to work with you in that time to get the desired final product or your money back.

Return shipping for damaged products will be your responsibility and will be reimbursed after a maximum of 7 days.

How long do your products take to make?

Each uploaded photo generally takes 30 minutes of editing time to ensure the right colours and textures come out in each layer of the 3D printed photo.

After this, printing can begin and takes on average 5 hours for a classic 20x15cm print as it is a slower, high quality print compared to regular 3D printed objects.

Where are your products manufactured?

All products are designed and manufactured in Western Australia.

How much does shipping cost?

Shipping is free on orders over $75 AUD, otherwise standard post Australia wide is a flat rate of $10.